Network Working Group                                           A. Kumar
Request for Comments: 1536                                     J. Postel
Category: Informational                                        C. Neuman
                                                                     ISI
                                                               P. Danzig
                                                               S. Miller
                                                                     USC
                                                            October 1993

Common DNS Implementation Errors and Suggested Fixes

Status of this Memo

   This memo provides information for the Internet community.  It does
   not specify an Internet standard.  Distribution of this memo is
   unlimited.

Abstract

   This memo describes common errors seen in DNS implementations and
   suggests some fixes. Where applicable, violations of recommendations
   from STD 13, RFC 1034 and STD 13, RFC 1035 are mentioned. The memo
   also describes, where relevant, the algorithms followed in BIND
   (versions 4.8.3 and 4.9 which the authors referred to) to serve as an
   example.

Introduction

   The last few years have seen, virtually, an explosion of DNS traffic
   on the NSFnet backbone. Various DNS implementations and various
   versions of these implementations interact with each other, producing
   huge amounts of unnecessary traffic. Attempts are being made by
   researchers all over the internet, to document the nature of these
   interactions, the symptomatic traffic patterns and to devise remedies
   for the sick pieces of software.

   This draft is an attempt to document fixes for known DNS problems so
   people know what problems to watch out for and how to repair broken
   software.

1. Fast Retransmissions

   DNS implements the classic request-response scheme of client-server
   interaction. UDP is, therefore, the chosen protocol for communication
   though TCP is used for zone transfers. The onus of requerying in case
   no response is seen in a "reasonable" period of time, lies with the
   client. Although RFC 1034 and 1035 do not recommend any

   retransmission policy, RFC 1035 does recommend that the resolvers
   should cycle through a list of servers. Both name servers and stub
   resolvers should, therefore, implement some kind of a retransmission
   policy based on round trip time estimates of the name servers. The
   client should back-off exponentially, probably to a maximum timeout
   value.

   However, clients might not implement either of the two. They might
   not wait a sufficient amount of time before retransmitting or they
   might not back-off their inter-query times sufficiently.

   Thus, what the server would see will be a series of queries from the
   same querying entity, spaced very close together. Of course, a
   correctly implemented server discards all duplicate queries but the
   queries contribute to wide-area traffic, nevertheless.

   We classify a retransmission of a query as a pure Fast retry timeout
   problem when a series of query packets meet the following conditions.

      a. Query packets are seen within a time less than a "reasonable
         waiting period" of each other.

      b. No response to the original query was seen i.e., we see two or
         more queries, back to back.

      c. The query packets share the same query identifier.

      d. The server eventually responds to the query.

A GOOD IMPLEMENTATION:

   BIND (we looked at versions 4.8.3 and 4.9) implements a good
   retransmission algorithm which solves or limits all of these
   problems.  The Berkeley stub-resolver queries servers at an interval
   that starts at the greater of 4 seconds and 5 seconds divided by the
   number of servers the resolver queries. The resolver cycles through
   servers and at the end of a cycle, backs off the time out
   exponentially.

   The Berkeley full-service resolver (built in with the program
   "named") starts with a time-out equal to the greater of 4 seconds and
   two times the round-trip time estimate of the server.  The time-out
   is backed off with each cycle, exponentially, to a ceiling value of
   45 seconds.

FIXES:

      a. Estimate round-trip times or set a reasonably high initial
         time-out.

      b. Back-off timeout periods exponentially.

      c. Yet another fundamental though difficult fix is to send the
         client an acknowledgement of a query, with a round-trip time
         estimate.

   Since UDP is used, no response is expected by the client until the
   query is complete.  Thus, it is less likely to have information about
   previous packets on which to estimate its back-off time.  Unless, you
   maintain state across queries, so subsequent queries to the same
   server use information from previous queries.  Unfortunately, such
   estimates are likely to be inaccurate for chained requests since the
   variance is likely to be high.

   The fix chosen in the ARDP library used by Prospero is that the
   server will send an initial acknowledgement to the client in those
   cases where the server expects the query to take a long time (as
   might be the case for chained queries).  This initial acknowledgement
   can include an expected time to wait before retrying.

   This fix is more difficult since it requires that the client software
   also be trained to expect the acknowledgement packet. This, in an
   internet of millions of hosts is at best a hard problem.

2. Recursion Bugs

   When a server receives a client request, it first looks up its zone
   data and the cache to check if the query can be answered. If the
   answer is unavailable in either place, the server seeks names of
   servers that are more likely to have the information, in its cache or
   zone data. It then does one of two things. If the client desires the
   server to recurse and the server architecture allows recursion, the
   server chains this request to these known servers closest to the
   queried name. If the client doesn't seek recursion or if the server
   cannot handle recursion, it returns the list of name servers to the
   client assuming the client knows what to do with these records.

   The client queries this new list of name servers to get either the
   answer, or names of another set of name servers to query. This
   process repeats until the client is satisfied. Servers might also go
   through this chaining process if the server returns a CNAME record
   for the queried name. Some servers reprocess this name to try and get
   the desired record type.

   However, in certain cases, this chain of events may not be good. For
   example, a broken or malicious name server might list itself as one
   of the name servers to query again. The unsuspecting client resends
   the same query to the same server.

   In another situation, more difficult to detect, a set of servers
   might form a loop wherein A refers to B and B refers to A. This loop
   might involve more than two servers.

   Yet another error is where the client does not know how to process
   the list of name servers returned, and requeries the same server
   since that is one (of the few) servers it knows.

   We, therefore, classify recursion bugs into three distinct
   categories:

      a. Ignored referral: Client did not know how to handle NS records
         in the AUTHORITY section.

      b. Too many referrals: Client called on a server too many times,
         beyond a "reasonable" number, with same query. This is
         different from a Fast retransmission problem and a Server
         Failure detection problem in that a response is seen for every
         query.  Also, the identifiers are always different. It implies
         client is in a loop and should have detected that and broken
         it.  (RFC 1035 mentions that client should not recurse beyond
         a certain depth.)

      c. Malicious Server: a server refers to itself in the authority
         section. If a server does not have an answer now, it is very
         unlikely it will be any better the next time you query it,
         specially when it claims to be authoritative over a domain.

      RFC 1034 warns against such situations, on page 35.

      "Bound the amount of work (packets sent, parallel processes
       started) so that a request can't get into an infinite loop or
       start off a chain reaction of requests or queries with other
       implementations EVEN IF SOMEONE HAS INCORRECTLY CONFIGURED
       SOME DATA."

A GOOD IMPLEMENTATION:

   BIND fixes at least one of these problems. It places an upper limit
   on the number of recursive queries it will make, to answer a
   question.  It chases a maximum of 20 referral links and 8 canonical
   name translations.

FIXES:

      a. Set an upper limit on the number of referral links and CNAME
         links you are willing to chase.

         Note that this is not guaranteed to break only recursion loops.
         It could, in a rare case, prune off a very long search path,
         prematurely.  We know, however, with high probability, that if
         the number of links cross a certain metric (two times the depth
         of the DNS tree), it is a recursion problem.

      b. Watch out for self-referring servers. Avoid them whenever
         possible.

      c. Make sure you never pass off an authority NS record with your
         own name on it!

      d. Fix clients to accept iterative answers from servers not built
         to provide recursion. Such clients should either be happy with
         the non-authoritative answer or be willing to chase the
         referral links themselves.

3. Zero Answer Bugs:

   Name servers sometimes return an authoritative NOERROR with no
   ANSWER, AUTHORITY or ADDITIONAL records. This happens when the
   queried name is valid but it does not have a record of the desired
   type. Of course, the server has authority over the domain.

   However, once again, some implementations of resolvers do not
   interpret this kind of a response reasonably. They always expect an
   answer record when they see an authoritative NOERROR. These entities
   continue to resend their queries, possibly endlessly.

A GOOD IMPLEMENTATION

   BIND resolver code does not query a server more than 3 times. If it
   is unable to get an answer from 4 servers, querying them three times
   each, it returns error.

   Of course, it treats a zero-answer response the way it should be
   treated; with respect!

FIXES:

      a. Set an upper limit on the number of retransmissions for a given
         query, at the very least.

      b. Fix resolvers to interpret such a response as an authoritative
         statement of non-existence of the record type for the given
         name.

4. Inability to detect server failure:

   Servers in the internet are not very reliable (they go down every
   once in a while) and resolvers are expected to adapt to the changed
   scenario by not querying the server for a while. Thus, when a server
   does not respond to a query, resolvers should try another server.
   Also, non-stub resolvers should update their round trip time estimate
   for the server to a large value so that server is not tried again
   before other, faster servers.

   Stub resolvers, however, cycle through a fixed set of servers and if,
   unfortunately, a server is down while others do not respond for other
   reasons (high load, recursive resolution of query is taking more time
   than the resolver's time-out, ....), the resolver queries the dead
   server again! In fact, some resolvers might not set an upper limit on
   the number of query retransmissions they will send and continue to
   query dead servers indefinitely.

   Name servers running system or chained queries might also suffer from
   the same problem. They store names of servers they should query for a
   given domain. They cycle through these names and in case none of them
   answers, hit each one more than one. It is, once again, important
   that there be an upper limit on the number of retransmissions, to
   prevent network overload.

   This behavior is clearly in violation of the dictum in RFC 1035 (page
   46)

      "If a resolver gets a server error or other bizarre response
       from a name server, it should remove it from SLIST, and may
       wish to schedule an immediate transmission to the next
       candidate server address."

   Removal from SLIST implies that the server is not queried again for
   some time.

   Correctly implemented full-service resolvers should, as pointed out
   before, update round trip time values for servers that do not respond
   and query them only after other, good servers. Full-service resolvers
   might, however, not follow any of these common sense directives. They
   query dead servers, and they query them endlessly.

A GOOD IMPLEMENTATION:

   BIND places an upper limit on the number of times it queries a
   server.  Both the stub-resolver and the full-service resolver code do
   this.  Also, since the full-service resolver estimates round-trip
   times and sorts name server addresses by these estimates, it does not
   query a dead server again, until and unless all the other servers in
   the list are dead too!  Further, BIND implements exponential back-off
   too.

FIXES:

      a. Set an upper limit on number of retransmissions.

      b. Measure round-trip time from servers (some estimate is better
         than none). Treat no response as a "very large" round-trip
         time.

      c. Maintain a weighted rtt estimate and decay the "large" value
         slowly, with time, so that the server is eventually tested
         again, but not after an indefinitely long period.

      d. Follow an exponential back-off scheme so that even if you do
         not restrict the number of queries, you do not overload the
         net excessively.

5. Cache Leaks:

   Every resource record returned by a server is cached for TTL seconds,
   where the TTL value is returned with the RR. Full-service (or stub)
   resolvers cache the RR and answer any queries based on this cached
   information, in the future, until the TTL expires. After that, one
   more query to the wide-area network gets the RR in cache again.

   Full-service resolvers might not implement this caching mechanism
   well. They might impose a limit on the cache size or might not
   interpret the TTL value correctly. In either case, queries repeated
   within a TTL period of a RR constitute a cache leak.

A GOOD/BAD IMPLEMENTATION:

   BIND has no restriction on the cache size and the size is governed by
   the limits on the virtual address space of the machine it is running
   on. BIND caches RRs for the duration of the TTL returned with each
   record.

   It does, however, not follow the RFCs with respect to interpretation
   of a 0 TTL value. If a record has a TTL value of 0 seconds, BIND uses

   the minimum TTL value, for that zone, from the SOA record and caches
   it for that duration. This, though it saves some traffic on the
   wide-area network, is not correct behavior.

FIXES:

      a. Look over your caching mechanism to ensure TTLs are interpreted
         correctly.

      b. Do not restrict cache sizes (come on, memory is cheap!).
         Expired entries are reclaimed periodically, anyway. Of course,
         the cache size is bound to have some physical limit. But, when
         possible, this limit should be large (run your name server on
         a machine with a large amount of physical memory).

      c. Possibly, a mechanism is needed to flush the cache, when it is
         known or even suspected that the information has changed.

6. Name Error Bugs:

   This bug is very similar to the Zero Answer bug. A server returns an
   authoritative NXDOMAIN when the queried name is known to be bad, by
   the server authoritative for the domain, in the absence of negative
   caching. This authoritative NXDOMAIN response is usually accompanied
   by the SOA record for the domain, in the authority section.

   Resolvers should recognize that the name they queried for was a bad
   name and should stop querying further.

   Some resolvers might, however, not interpret this correctly and
   continue to query servers, expecting an answer record.

   Some applications, in fact, prompt NXDOMAIN answers! When given a
   perfectly good name to resolve, they append the local domain to it
   e.g., an application in the domain "foo.bar.com", when trying to
   resolve the name "usc.edu" first tries "usc.edu.foo.bar.com", then
   "usc.edu.bar.com" and finally the good name "usc.edu". This causes at
   least two queries that return NXDOMAIN, for every good query. The
   problem is aggravated since the negative answers from the previous
   queries are not cached.  When the same name is sought again, the
   process repeats.

   Some DNS resolver implementations suffer from this problem, too. They
   append successive sub-parts of the local domain using an implicit
   searchlist mechanism, when certain conditions are satisfied and try
   the original name, only when this first set of iterations fails. This
   behavior recently caused pandemonium in the Internet when the domain
   "edu.com" was registered and a wildcard "CNAME" record placed at the

   top level. All machines from "com" domains trying to connect to hosts
   in the "edu" domain ended up with connections to the local machine in
   the "edu.com" domain!

GOOD/BAD IMPLEMENTATIONS:

   Some local versions of BIND already implement negative caching. They
   typically cache negative answers with a very small TTL, sufficient to
   answer a burst of queries spaced close together, as is typically
   seen.

   The next official public release of BIND (4.9.2) will have negative
   caching as an ifdef'd feature.

   The BIND resolver appends local domain to the given name, when one of
   two conditions is met:

      i.  The name has no periods and the flag RES_DEFNAME is set.
      ii. There is no trailing period and the flag RES_DNSRCH is set.

   The flags RES_DEFNAME and RES_DNSRCH are default resolver options, in
   BIND, but can be changed at compile time.

   Only if the name, so generated, returns an NXDOMAIN is the original
   name tried as a Fully Qualified Domain Name. And only if it contains
   at least one period.

FIXES:

      a. Fix the resolver code.

      b. Negative Caching. Negative caching servers will restrict the
         traffic seen on the wide-area network, even if not curb it
         altogether.

      c. Applications and resolvers should not append the local domain to
         names they seek to resolve, as far as possible. Names
         interspersed with periods should be treated as Fully Qualified
         Domain Names.

         In other words, Use searchlists only when explicitly specified.
         No implicit searchlists should be used. A name that contains
         any dots should first be tried as a FQDN and if that fails, with
         the local domain name (or searchlist if specified) appended. A
         name containing no dots can be appended with the searchlist right
         away, but once again, no implicit searchlists should be used.

   Associated with the name error bug is another problem where a server
   might return an authoritative NXDOMAIN, although the name is valid. A
   secondary server, on start-up, reads the zone information from the
   primary, through a zone transfer. While it is in the process of
   loading the zones, it does not have information about them, although
   it is authoritative for them.  Thus, any query for a name in that
   domain is answered with an NXDOMAIN response code. This problem might
   not be disastrous were it not for negative caching servers that cache
   this answer and so propagate incorrect information over the internet.

BAD IMPLEMENTATION:

   BIND apparently suffers from this problem.

   Also, a new name added to the primary database will take a while to
   propagate to the secondaries. Until that time, they will return
   NXDOMAIN answers for a good name. Negative caching servers store this
   answer, too and aggravate this problem further. This is probably a
   more general DNS problem but is apparently more harmful in this
   situation.

FIX:

      a. Servers should start answering only after loading all the zone
         data. A failed server is better than a server handing out
         incorrect information.

      b. Negative cache records for a very small time, sufficient only
         to ward off a burst of requests for the same bad name. This
         could be related to the round-trip time of the server from
         which the negative answer was received. Alternatively, a
         statistical measure of the amount of time for which queries
         for such names are received could be used. Minimum TTL value
         from the SOA record is not advisable since they tend to be
         pretty large.

      c. A "PUSH" (or, at least, a "NOTIFY") mechanism should be allowed
         and implemented, to allow the primary server to inform
         secondaries that the database has been modified since it last
         transferred zone data.  To alleviate the problem of "too many
         zone transfers" that this might cause, Incremental Zone
         Transfers should also be part of DNS.  Also, the primary should
         not NOTIFY/PUSH with every update but bunch a good number
         together.

7. Format Errors:

   Some resolvers issue query packets that do not necessarily conform to
   standards as laid out in the relevant RFCs. This unnecessarily
   increases net traffic and wastes server time.

FIXES:

      a. Fix resolvers.

      b. Each resolver verify format of packets before sending them out,
         using a mechanism outside of the resolver. This is, obviously,
         needed only if step 1 cannot be followed.

References

   [1] Mockapetris, P., "Domain Names Concepts and Facilities", STD 13,
       RFC 1034, USC/Information Sciences Institute, November 1987.

   [2] Mockapetris, P., "Domain Names Implementation and Specification",
       STD 13, RFC 1035, USC/Information Sciences Institute, November
       1987.

   [3] Partridge, C., "Mail Routing and the Domain System", STD 14, RFC
       974, CSNET CIC BBN, January 1986.

   [4] Gavron, E., "A Security Problem and Proposed Correction With
       Widely Deployed DNS Software", RFC 1535, ACES Research Inc.,
       October 1993.

   [5] Beertema, P., "Common DNS Data File Configuration Errors", RFC
       1537, CWI, October 1993.

Security Considerations

   Security issues are not discussed in this memo.

Authors' Addresses

   Anant Kumar
   USC Information Sciences Institute
   4676 Admiralty Way
   Marina Del Rey CA 90292-6695

   Phone:(310) 822-1511
   FAX:  (310) 823-6741
   EMail: anant@isi.edu

   Jon Postel
   USC Information Sciences Institute
   4676 Admiralty Way
   Marina Del Rey CA 90292-6695

   Phone:(310) 822-1511
   FAX:  (310) 823-6714
   EMail: postel@isi.edu

   Cliff Neuman
   USC Information Sciences Institute
   4676 Admiralty Way
   Marina Del Rey CA 90292-6695

   Phone:(310) 822-1511
   FAX:  (310) 823-6714
   EMail: bcn@isi.edu

   Peter Danzig
   Computer Science Department
   University of Southern California
   University Park

   EMail: danzig@caldera.usc.edu

   Steve Miller
   Computer Science Department
   University of Southern California
   University Park
   Los Angeles CA 90089

   EMail: smiller@caldera.usc.edu