Internet Engineering Task Force (IETF) A. Durand Request for Comments: 6302 Juniper Networks BCP: 162 I. Gashinsky Category: Best Current Practice Yahoo! Inc. ISSN: 2070-1721 D. Lee Facebook, Inc. S. Sheppard ATT Labs June 2011
Logging Recommendations for Internet-Facing Servers
In the wake of IPv4 exhaustion and deployment of IP address sharing techniques, this document recommends that Internet-facing servers log port number and accurate timestamps in addition to the incoming IP address.
Status of This Memo
This memo documents an Internet Best Current Practice.
This document is a product of the Internet Engineering Task Force (IETF). It represents the consensus of the IETF community. It has received public review and has been approved for publication by the Internet Engineering Steering Group (IESG). Further information on BCPs is available in Section 2 of RFC 5741.
Copyright (c) 2011 IETF Trust and the persons identified as the document authors. All rights reserved.
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The global IPv4 address free pool at IANA was exhausted in February 2011. Service providers will now have a hard time finding enough IPv4 global addresses to sustain product and subscriber growth. Due to the huge existing global infrastructure, both hardware and software, vendors, and service providers must continue to support IPv4 technologies for the foreseeable future. As legacy applications and hardware are retired, the reliance on IPv4 will diminish; however, this is a process that will take years, perhaps decades.
To maintain legacy IPv4 address support, service providers will have little choice but to share IPv4 global addresses among multiple customers. Techniques to do so are outside of the scope of this document. All include some form of address translation/address sharing, being NAT44 [RFC3022], NAT64 [RFC6146] or DS-Lite [DS-LITE].
The effects on the Internet of the introduction of those address sharing techniques have been documented in [RFC6269].
Address sharing techniques come with their own logging infrastructure to track the relation between which original IP address and source port(s) were associated with which user and external IPv4 address at any given point in time. In the past, to support abuse mitigation or public safety requests, the knowledge of the external global IP address was enough to identify a subscriber of interest. With address sharing technologies, only providing information about the external public address associated with a session to a service provider is no longer sufficient information to unambiguously identify customers.
Note: This document provides recommendations for Internet-facing servers logging incoming connections. It does not provide any recommendations about logging on carrier-grade NAT or other address sharing tools.
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119 [RFC2119].
It is RECOMMENDED as best current practice that Internet-facing servers logging incoming IP addresses from inbound IP traffic also log:
o The source port number.
o A timestamp, RECOMMENDED in UTC, accurate to the second, from a traceable time source (e.g., NTP [RFC5905]).
o The transport protocol (usually TCP or UDP) and destination port number, when the server application is defined to use multiple transports or multiple ports.
Discussion: Carrier-grade NATs may have different policies to recycle ports; some implementations may decide to reuse ports almost immediately, some may wait several minutes before marking the port ready for reuse. As a result, servers have no idea how fast the ports will be reused and, thus, should log timestamps using a reasonably accurate clock. At this point, the RECOMMENDED accuracy for timestamps is to the second or better. Representation of timestamps in UTC is preferred to local time with UTC-offset or time zone, as this extra information can be lost in the reporting chain.
Examples of Internet-facing servers include, but are not limited to, web servers and email servers.
Although the deployment of address sharing techniques is not foreseen in IPv6, the above recommendations apply to both IPv4 and IPv6, if only for consistency and code simplification reasons.
Discussions about data-retention policies are out of scope for this document. Server security and transport security are important for the protection of logs for Internet-facing systems. The operator of the Internet-facing server must consider the risks, including the data and services on the server, to determine the appropriate measures. The protection of logs is critical in incident investigations. If logs are tampered with, evidence could be destroyed.
The above recommendations also apply to devices such as load- balancers logging incoming connections on behalf of actual servers.
Durand, et al. Best Current Practice [Page 3]
RFC 6302 Internet-Facing Server Logging June 2011
The above recommendations apply to current logging practices. They do not require any changes in the way logging is performed; e.g., which packets are examined and logged.
ISP deploying IP address sharing techniques should also deploy a corresponding logging architecture to maintain records of the relation between a customer's identity and IP/port resources utilized. However, recommendations on this topic are out of scope for this document.
In the absence of the source port number and accurate timestamp information, operators deploying any address sharing techniques will not be able to identify unambiguously customers when dealing with abuse or public safety queries.